How to charge on the Tesla Supercharger Network

NACS, or North American Charging Standard, is an electric vehicle charging connector designed by Tesla.

All GM electric vehicles can charge on the Tesla Supercharger Network. Some model 19MY and 20MY Chevrolet Bolt EVs may require a software update—these owners will be contacted. The Tesla Supercharger Network will be integrated within GM’s vehicle brand apps (myChevrolet, myGMC or myCadillac mobile app) for customers to seamlessly find a charger, initiate the charge and pay for the charge. 

Customers are required to have a GM-approved NACS DC adapter (purchased separately through your vehicle mobile app) and a payment method saved within their vehicle brand mobile apps to seamlessly pay for future charging sessions.

The NACS DC adapter is designed to plug into a CCS charge port inlet on the vehicle, while the other side allows for a NACS DC fast charger to plug in. This enables a CCS vehicle to utilize the Tesla Supercharger Network and, going forward, additional NACS DC fast chargers as they’re installed. 

GM highly discourages use of any third-party adapters. Damage to vehicle components resulting from the installation or use of non-GM approved parts is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts.

You can order a NACS DC adapter in one of three ways: 

1. Purchase the adapter on the Chevrolet Accessories, GMC Accessories or Cadillac Accessories websites. 

2. Purchase the adapter through the  myChevrolet mobile app.

a. Select the blue “Order Adapter” text in the Tesla Supercharger section of the Public Charging screen.

b. Follow the prompt to input your EV’s VIN. 

c. Select your delivery option: Ship to your home or pick up at your local dealership 

d. Review and place your order 

NOTE: If you don’t see the option, make sure your app is updated to the latest version. 

3. Purchase the adapter from your local dealer.

If you’re enrolled in My GM Rewards,* you can also apply points towards the purchase of the NACS DC adapter or earn points from your purchase. 

If you have any questions or concerns, please call 1(833)-64POWER to speak with an EV Concierge. If you’re having issues, make sure your mobile app is updated to the latest version. 

To ensure GM is supporting customer demand for NACS DC adapters, the company plans on leveraging multiple suppliers to produce enough volume. While the physical appearance of the initial GM NACS DC adapters may vary, each has been developed and tested to the same standards, helping to ensure customers can charge their EVs safely and efficiently at chargers which utilize the North American Charging Standard.

You can set up access to the Tesla Supercharger Network through your vehicle’s mobile app’s menu by selecting Public Charging. You’ll be able to activate Tesla Supercharger access and save a payment method for future public charging sessions. This allows you to only pay for the energy you use with no monthly fee. Once you’re set up, you will be able to purchase a NACS DC adapter for your vehicle.

To charge on the Tesla Supercharger Network, it requires you to have your vehicle mobile app set up. The Tesla Supercharger Network will be integrated into the myChevrolet mobile app for you to seamlessly find a charger, initiate the charge and pay for the charge.

You can search for and find Superchargers, plan a route, initiate a charge and process payment using the GM vehicle brand mobile apps.

If your vehicle has Google built-in* compatibility, you can also use Google Maps on your center display to search for and route to a NACS charging station after changing the adapter setting in charge station filtering.

Initially, GM drivers will be able to access over 17,800 Tesla Superchargers throughout North America. Select generation 3 (V3) and beyond Superchargers will be open to GM drivers.

No. The NACS DC adapter is a DC adapter designed exclusively for safe use with Tesla Superchargers only. With the use of the NACS DC adapter, GM EV drivers will have access to V3 Tesla Superchargers and additional chargers in the network in the future.

Charge-by-App is a feature in the GM vehicle brand mobile apps that lets EV users remotely start a charging session on a compatible level 2 or DC fast charger.

Yes, Chevrolet Bolt EV customers can charge at a Tesla Supercharger. However, in order to ensure the best experience while charging, Chevrolet has informed owners of select 19MY and 20MY Chevrolet Bolt EVs of a new software update which will assist with securing the lock in the charge port while using an adapter. Please schedule a service appointment with your preferred Chevrolet dealer to get the latest software update.

Yes. The NACS DC adapter features a 12-month limited warranty from the date of purchase, similar to other non-installed GM accessories.

The NACS DC Adapter MSRP is $225.  If you’re enrolled in My GM Rewards, you can also apply points towards the purchase of the NACS DC adapter or earn points from your purchase. 

The “NACS25” coupon code will not work if:

• You did not receive an email offer for NACS25 coupon.
  
• You utilize an email address other than the one that the offer was issued to.
• The coupon code has already been applied to another transaction.
• You may still receive an error when applying the coupon due to a known site issue.
  • If this is the case, enter the “NACS25”coupon code and proceed past the error message to enter the email address the coupon was sent to. Proceed to the check out where you will see your coupon applied at the final stages of the transaction. If the coupon you’ve received has not been previously applied and still does not appear at checkout, please contact our customer support team for assistance via this email address with subject line: “NACS COUPON NOT WORKING.” 

Please contact our customer support team via this email address and subject line: “NACS CANCELLATION OR RETURN.”